What are the eligibility rules for my dependents?

Dependents are covered through the end of the month they turn age 26, regardless of student or marital status for Medical, Dental and Optical.

How do I submit a dental claim?

You may mail your dental claims to the Service Employees Benefit Fund at PO Box 1240, Syracuse, NY 13201.

What is Telemedicine?

If eligible for the SEBF Medical Plan, Telemedicine allows you to visit with a doctor right from your home, office or on the go for non-emergency medical conditions.

In addition, you can also have access to a psychiatrist or a variety of licensed therapists from the privacy of your own home for behavioral health visits for such conditions as depression, anxiety, and addiction.

Once you've registered the visit is FREE!

Register online at ExcellusBCBS.com/Telemedicine

Telemedicine vs. Telehealth


Visit your Primary care doctor or specialist via Telehealth

  • Your doctor may-offer remote care visits via telephone, e-mail, or video chat.
  • Contact your doctor directly to find out more and/or schedule a telehealth visit.


When your doctor isn't available, we've partnered with MDLIVE®

  • Get access to US.board certified Providers for non-emergency medical and behavioral health conditions.
  • Available 24 hours a day, 7 days a week.
  • Registering for MDLIVE is free.
  • At this time MDLIVE is unable to order COVID-19 tests.
How do I request a new ID card?

Medical/Prescription: Log onto  www.excellusbcbs.com/sebf

Dental: Contact the Fund directly at (315) 218-6513 or toll free (855) 835-9720, email us at benefits@sebf.org, or use our Contact form.

Optical: Does not require a card

Does my physician participate in the SEBF Medical Plan with Excellus BCBS network?

If you are wondering whether the physician you currently see participates or you are looking for a new provider, Log on to www.ExcellusBCBS.com/sebf and click on "Find a Doctor".

How do I find a participating dentist in my area?

To find a participating dental provider, refer to our Dental Benefits page, under the Participating Dental Providers heading, click on the list for your area.